Tisch Scientific
Magento
Klaviyo
Platform Optimization
UX & Conversion
Systems Integration
Operational Automation
Tisch Scientific needed a Magento 2 Open Source webshop that was stable, user-friendly, and scalable. As a global supplier of laboratory filtration products, a smooth platform was critical to enhance the customer journey, increase conversions, and support business growth. At the same time, internal processes had to remain efficient, and the platform needed to integrate seamlessly with external marketing activities, including performance marketing campaigns.
Optimizing Frontend, Backend, and Workflows
The platform was optimized to improve both the user experience and internal processes. Customers can easily discover, compare, and order products thanks to enhanced navigation and smart product recommendations. Immediate feedback at the cart encourages further engagement and conversion. Internally, order and customer processes were streamlined with a custom order grid, automated email reminders, customer status management, and flexible payment and shipping options.
Integrations with Klaviyo, external product data, and FAQ APIs ensured seamless alignment with marketing, analytics, and logistics. By combining frontend improvements, automation, and scalable backend functionality, Tisch Scientific now operates a Magento platform that maximizes both conversion and efficiency.
As a result, the platform is stable, future-ready, and scalable, supporting company growth, improving customer satisfaction, and streamlining internal workflows, allowing the sales team to focus on strategic activities rather than manual tasks.
